About Us

A Team Committed to Excellence

Our Values

Energy Center-Manhattan Pool has been in business for over 50 years. No small feat for a small business.

We are VISIONaries. We remember our history and communicate where we came from and where we are headed. A vision of setting and meeting goals to challenge and improve each of us and the company. That is why we are committed to annual evaluations and regular one-on-ones. We will communicate through recurring team meetings. We set individual goals.

We are WINNERS continually striving for excellence! We take pride in being the fireplace and swimming pool store that is called to mind when our customers think of quality products. We are not satisfied with being average just to get the job done, but rather stepping back and knowing that we did our best work. We went above and beyond a customer’s expectations. This is exemplified when we get a 5-star review or a customer calls in when we leave a job site to let us know we did a great job. This is displayed each time a customer refers us to a friend.

We are SERVERS providing professional customer service and helping one another as a team player. We display this by caring and doing what we know is right. We value the reputation of the company and have integrity. It’s being diligent about finding the best product that fits a customer’s needs, providing an accurate estimate, giving an orientation to a product’s use and care, and following up after a week or so to make sure that it’s working as they expected, and then sending a heartfelt thank you. It’s communicating with our customer what time we expect to be at their home or if we’re running late that we will be late.

We are KNOWLEDGE-able and continually strive to solve our customers’ problems. We are leaders in learning about our industry and are experts in our field. In the off-season, we train in pool chemistry and brush up on our equipment repair knowledge. We become certified. We attend trade shows to see what is new in the industry and what trends are happening. We share our knowledge with our team.

We are mindful and pay ATTENTION TO DETAIL. We do the little things right doing more than the customer is expecting even when they are not watching. The synergy created by all the little details we do creates a “wow” experience for our customers. It’s cleaning out a vehicle, wiping down a spa cover during a quarterly, and putting away unused materials at the end of a long day. Paying attention to the details is the execution of the VISION, a WINNING mentality, and great CUSTOMER SERVICE.

These words: VISION, WINNER, CUSTOMER SERVICE, KNOWLEDGE, ATTENTION TO DETAIL, are more than just words. They are our core values. They comprise the heart, the brain, and the voice of what makes Energy Center-Manhattan Pool. It is what hopefully gives you a sense of pride in working for Energy Center-Manhattan Pool, and it is the foundation moving forward for what we are looking for in future team members who want to be a part of our family. We are committed to finding the right people who want to help Energy Center-Manhattan Pool elevate to the next level as a company.